top of page

Privacy Policy

At The Trivia Academy, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your personal data when you visit our website, purchase our products, or use our services. By accessing or using our website, you agree to the terms outlined in this policy.

​

Please read this Privacy Policy carefully. If you do not agree with the terms, you should not use our services or provide any personal data.

1. Information We Collect

We collect various types of personal and non-personal information to provide our services and improve the user experience. The information we may collect includes:

​

  • Personal Information: When you purchase a product, register an account, or contact us, we may collect personal data such as:

    • Full name

    • Email address

    • Phone number

    • Billing and shipping address

    • Payment information (processed securely through third-party providers)

  • Transactional Information: Details of the products or services you purchase, including the date and amount of your transaction.

  • Technical Information: Information collected automatically when you visit our website, such as:

    • IP address

    • Browser type and version

    • Operating system

    • Device information

    • Pages visited on our site and how long you spend on them

    • Referring websites or search terms used

  • Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our site. These cookies help us understand how you interact with our website and improve your user experience. You can control cookie settings in your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

​

  • Provide Services: To process and fulfill your orders, including payment processing, shipping, and customer support.

  • Communication: To communicate with you regarding your orders, inquiries, or updates related to our services.

  • Marketing: To send promotional emails, newsletters, or special offers (you can opt-out at any time).

  • Improvement of Services: To analyze site traffic, enhance the user experience, and improve the quality of our products and services.

  • Legal and Compliance: To comply with legal obligations, prevent fraud, and protect our rights.

3. Payment Information and Third-Party Processors

When you make a purchase on our website, we do not store your payment details directly. Instead, we use third-party payment processors (e.g., Wix, PayPal, Stripe, etc.) to handle payment transactions securely. These third-party providers have their own privacy policies, which govern how they handle your payment information.

​

By making a purchase, you consent to the processing of your payment data by these third-party services, and you should review their privacy policies to understand how they protect your information.

4. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

​

  • Service Providers: We may share your information with third-party service providers who assist us with business functions such as payment processing, order fulfillment, email marketing, and website hosting. These providers are authorized to use your information only as necessary to perform their services for us.

  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change via email or notice on our website.

  • Legal Requirements: We may disclose your information to comply with legal obligations, court orders, or government requests, or to protect our legal rights, property, or safety.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Security of Your Information

We take the security of your personal information seriously. We use industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes encryption and secure payment processing. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have certain rights regarding the personal information we hold about you. These rights include:

​

  • Access: You can request access to the personal data we hold about you.

  • Correction: You can update or correct your personal information if it is inaccurate or incomplete.

  • Deletion: You can request that we delete your personal data, subject to certain exceptions (e.g., if we need to retain it for legal reasons).

  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in the emails we send or by contacting us directly.

  • Cookies: You can manage your cookie preferences through your browser settings.

​​

If you would like to exercise any of these rights, please contact us at cappitoff@gmail.com.

8. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, which we encourage you to review. We are not responsible for the content or privacy practices of third-party websites.

9. International Transfers

If you are accessing our website from outside the United States, please be aware that your personal information may be transferred to, and processed in, the United States, where our servers are located. By using our services, you consent to this transfer and processing.

10. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

  • Email: cappitoff@gmail.com

  • Phone: 704.224.5948

  • Address: 424 Beaumont Ave. Charlotte, NC 28204

bottom of page